Adagio Water Features Privacy Policy: How We Secure and Use Your Data

Last Updated: 11 June 2026

Adagio Water Features ("Adagio Water Features," "we," "us," or "our") values and respects the privacy of our customers. This Privacy Policy explains what information we collect, how we use and protect it, and the choices you have. By using our website, www.adagiowaterfeatures.com, or by providing your information to us, you agree to the practices described in this policy.

1. Information We Collect

We collect information you provide directly and information collected automatically.

Information you provide: name, billing/shipping address, email, phone number; order details and purchase history; payment information (processed securely through our payment provider); and anything you share when you contact customer service or enter a contest or promotion.

Information collected automatically: device, browser, and IP information; pages visited and how you interact with the site; and data from cookies and similar technologies (see Section 7).

2. How We Use Your Information

• Process, fulfill, and deliver your orders
• Send order confirmations, shipping/delivery updates, and service messages
• Respond to questions and provide support
• Send email and, with your consent, text-message updates about products, services, contests, and promotions
• Improve our website, products, and customer experience
• Detect, prevent, and address fraud or security issues
• Comply with our legal obligations

3. SMS / Text Messaging Terms & Privacy

By providing your mobile phone number to Adagio Water Features, you consent to receive text messages (SMS/MMS) related to your order, including order confirmations, shipping and delivery updates, and customer-service follow-ups. You may also choose to opt in to receive occasional promotional offers and product updates by text.

• Message frequency varies.
• Message and data rates may apply.
• Opt out at any time by replying STOP. After you opt out, you will no longer receive texts from us.
• For help, reply HELP, or contact customer service at 888-623-2446 or info@AdagioWF.com.
• Opting out of texts will not affect your ability to place orders or receive other communications.

No mobile information or text-messaging opt-in data will be shared with, sold, or rented to third parties or affiliates for marketing or promotional purposes. We may share your information with service providers solely to deliver the messaging service or fulfill your order (for example, our text-message provider and shipping carriers), and never for their own marketing.

4. Email Communications

When you make a purchase or save your information, you may be signed up to receive email updates about our products, services, contests, and promotions. You can unsubscribe anytime via the link in any marketing email or by contacting customer service with your full name and email address. We will continue to send transactional emails (order/shipping confirmations) as needed.

5. How We Share Your Information

We do not sell or rent your personal information. We share it only as needed to operate our business and serve you — with service providers (shipping carriers, payment processors, our text-message provider, email/website providers) who may use it only to perform services on our behalf, and for legal/safety purposes when required. Mobile opt-in and consent data is never shared for marketing.

6. Your Choices and Rights

• Email: unsubscribe via any marketing email or by contacting us.
• Text: reply STOP to opt out.
• Access/update/delete: request access, correction, or deletion by contacting us (Section 11).

7. Cookies and Tracking Technologies

We use cookies and similar technologies to operate the site, remember preferences, analyze traffic, and measure advertising. We use Google Ads conversion tracking to understand how visitors reach us through Google Ads. You can control cookies in your browser settings.

8. Data Security

The purchase area of our site is secured with industry-standard TLS encryption protecting your name, address, and payment details in transit. You can confirm a secure connection by checking that the address begins with "https" and your browser shows a lock icon. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain your personal information only as long as needed to fulfill the purposes in this policy and to meet legal, accounting, and reporting obligations, after which we securely delete or anonymize it.

10. Children's Privacy

Our website and products are intended for adults. We do not knowingly collect information from children under 13 and will delete it if discovered.

11. Third-Party Links

Our site may link to other websites. We are not responsible for their privacy practices and encourage you to review their policies.

12. Changes to This Policy

We may update this policy and will revise the "Last Updated" date. Continued use after changes are posted constitutes acceptance.

13. Contact Us

Adagio Water Features
Email: info@AdagioWF.com · Phone: 888-623-2446 · Mailing Address: 6803 S 300 W, Midvale, UT  84047
Website: www.adagiowaterfeatures.com